Voice Services - Calling Telstra Mobiles

Resolved
Resolved

Telstra have resolved their Mobile network issues so there should be no issues making or receiving calls to Telstra mobile services.

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Identified

Currently Telstra is experiencing a National Mobile outage which may have the appearance of our Voice services being affected. Please note that all of our voice services are working as per normal for inbound and outbound calls. If our customers are trying to call Telstra mobiles or receive inbound calls on our voice lines & Cloud PBX they may be experiencing issues until such time as Telstra resolves the mobile network issues. More updates to follow.

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Began at:

Affected components
  • ComVirt SIP Services
    • Over the top SIP services
    • Managed SIP Services
  • ComVirt Cloud PBX