Issue Identified: Our SIP Trunk services are currently experiencing an outage due to unforeseen issues with our upstream provider/carrier. This interruption affects voice communications over IP networks.

Impact: Customers may face difficulties with SIP Trunk services, including but not limited to, making or receiving calls.

Current Actions: Our engineering team is actively working with our upstream provider to resolve the issue promptly. We are prioritizing this matter to restore services to full functionality as swiftly as possible.

Expected Resolution: At this moment, we cannot provide a specific timeline for when services will be fully restored. Our team is working diligently to resolve the issue and will provide updates as more information becomes available.

Customer Support: We understand the importance of our services to your operations and apologize for any inconvenience caused by this outage. Our customer support team is available to assist with any concerns or questions you may have during this time. Please reach out through our standard support channels.

Updates: We will post regular updates on this page as we work towards resolving this outage. For real-time information and further assistance, please contact us via normal channels

We appreciate your patience and understanding as we navigate this unexpected issue. Our commitment to delivering reliable services remains our top priority, and we are dedicated to resolving this disruption as quickly as possible.

Began at:

Affected components
  • ComVirt SIP Services
    • Over the top SIP services
    • Managed SIP Services